Privacy Policy
Last updated: October 28, 2026
1. Introduction
This Privacy Policy explains what personal information Christofer INC ("we," "us," or "our") collects, how we use and share it, and how we protect it when you visit our website (the "Website"), request a quote, create an account, or order and pay for our services (the "Services"). Please read it together with our Terms of Service.
2. Information We Collect
2.1 Order information
When you place an order or pay an invoice, with or without an account: your first and last name, email address, phone number and address (if you provide them), notes you add, and order details such as services, amounts, order number and status.
2.2 Quote requests
When you use the "Request a quote" form: your name, email, phone, company, the service you selected, budget range and message. We use this only to respond to you and prepare a proposal.
2.3 Account information
If you create an account: your name, email and password (stored only as a one-way hash we cannot read), plus any phone number or address you add. If you turn on two-factor authentication, we store the secret needed to verify your codes.
2.4 Payment information
Payments are processed by QuickBooks (Intuit Inc.). To create your invoice, we send your name, email address, phone number and address (if provided) and the order details to our QuickBooks account, where you appear as a customer. You enter card or bank details only on Intuit's secure payment page — we never see or store your card number, expiration date, security code or bank account number. QuickBooks tells us whether an invoice has been paid and gives us payment reference numbers, which we keep with your order.
2.5 Technical information
Our servers record basic technical information such as IP address, browser type, pages requested and timestamps. We also record the IP address used to submit forms or perform account actions. We use it for security, fraud prevention and troubleshooting.
3. How We Use Your Information
- Process orders and payments and deliver the Services you purchased
- Create QuickBooks invoices and keep accounting records
- Respond to quote requests and prepare proposals
- Manage your account and send service emails (see Section 4)
- Process cancellations and refunds and provide support
- Keep the Website secure and prevent fraud and abuse
- Comply with legal, tax and accounting obligations
We do not use your information for advertising and we do not sell it.
4. Emails We Send
We send emails needed to provide the Services: order confirmations with your payment link, payment receipts, order status updates, password reset links and replies to your requests. QuickBooks may also send you invoice and payment receipt emails on our behalf. We do not add you to a marketing list without your consent.
5. Sharing and Disclosure
We do not sell, rent or trade your personal information. We share it only:
- With Intuit (QuickBooks), to create invoices and process payments. Intuit's handling of your information is governed by its own privacy statement, available at intuit.com/privacy.
- With service providers that help us run the Website, such as hosting and email delivery, only as needed to provide their services.
- When required by law, for example in response to a court order.
- In a business transfer, such as a merger or sale, with notice to you.
- With your consent.
6. Cookies and Local Storage
We use a small number of cookies and your browser's local storage only to make the Website work: a login token to keep you signed in, your cart, and your light/dark theme choice. We do not use advertising cookies or third-party trackers. Intuit may use cookies on its payment page, governed by its own policies.
7. Data Security
- Encryption in transit (HTTPS/TLS)
- Password hashing and optional two-factor authentication
- Card and bank payments handled entirely by Intuit, so payment details never reach our servers
- Our connection to QuickBooks uses Intuit's official authorization (OAuth); its access tokens are stored encrypted
- Access controls, audit logging and regular security updates
No method of transmission or storage is 100% secure. If you believe your account has been compromised, contact us right away.
8. Data Retention
Account information is kept while your account is active or until you ask us to delete it. Order, invoice and payment records are kept as long as needed for accounting, tax and legal purposes. Quote requests are kept as long as needed to respond and follow up. Technical logs are kept for a limited time.
9. Your Rights
You can ask us to access, correct or delete your personal information, except records we must keep by law (such as paid invoices). Email info@christoferonline.com from the address associated with your orders or account. If you have an account, you can update your details on your Profile page.
10. California Residents
If you are a California resident, the CCPA gives you the right to know what personal information we collect and how we use it, to request deletion or correction, and not to be discriminated against for exercising these rights. We do not sell your personal information or share it for cross-context behavioral advertising.
11. Children
The Website and Services are not intended for anyone under 18, and we do not knowingly collect their information.
12. Third-Party Services
The Website links to services we do not operate, including Intuit's payment page, and loads fonts from Google Fonts, which receives your IP address when delivering them. Please review their privacy policies.
13. Changes
We may update this policy and will change the "Last updated" date when we do. Changes take effect when posted.