Terms of Service
Last updated: October 28, 2026
1. Acceptance of Terms
These Terms of Service ("Terms") are a legally binding agreement between you ("you" or "Client") and Christofer INC ("we," "us," or "our"). They govern your use of this website (the "Website") and your purchase of our IT consulting and technology services (the "Services").
By using the Website or ordering Services, you agree to these Terms and to our Privacy Policy, Refund Policy and Cancellation Policy. If you do not agree, please do not use the Website or order Services.
We may update these Terms from time to time and will change the "Last updated" date when we do. Orders placed and proposals approved before a change remain governed by the Terms in effect at that time.
2. Our Services
2.1 Fixed-price packages
Each service on the Website has a fixed-price starter package. The service page describes what is included, the deliverables, how the work is delivered, the expected timeline and the price. The package description on the service page at the time of your order defines the scope of work for that order.
2.2 Custom work
Work that goes beyond a package is quoted individually:
- You send a request through the "Request a quote" form or by email.
- We review it and may ask clarifying questions.
- We send a written proposal describing the scope, timeline and price.
- If you approve it, you pay the invoice online on our Pay an invoice page.
- We deliver the work with regular progress updates and confirm completion in writing.
Submitting a request does not commit you to anything. No payment is due until you approve a proposal.
3. Accounts
Accounts are optional: you can order and pay as a guest. If you create an account, you agree to provide accurate information, keep your credentials secure and tell us promptly about any unauthorized use. You are responsible for activity under your account. You must be at least 18 years old to order Services or create an account. We may suspend accounts that violate these Terms or that we reasonably believe are used fraudulently.
4. Payment Terms
4.1 Pricing
Package prices are listed on each service page. Custom work is priced in a written proposal you approve before paying. All prices are in United States Dollars (USD). A price change never affects an order you have already placed or a proposal you have already approved.
4.2 Full payment upfront
You pay the full price upfront, either when you order a package or after you approve a proposal. We do not take deposits and there are no remaining balances. Work begins after your payment is received.
4.3 Payment processing through QuickBooks
Payments are processed through QuickBooks (Intuit Inc.). For every order we create a QuickBooks invoice, which you pay on Intuit's secure payment page by card or ACH bank transfer. Your card and bank details are entered only on that page and never reach our servers. By paying, you also agree to the terms Intuit presents for the payment. ACH transfers may take several business days to clear; work is scheduled once the payment is confirmed.
4.4 Order and payment limits
Online orders and invoice payments must be within the limits shown at checkout. For amounts outside these limits, please contact us.
4.5 Authorization
By confirming a payment, you authorize the charge of the amount shown and confirm that you have the right to use the payment method you provide.
4.6 Taxes
Unless stated otherwise, prices do not include sales, use or similar taxes. Where such taxes apply, they are shown on the QuickBooks invoice before you pay.
4.7 Unpaid orders
If an order is not paid, no work begins and nothing is charged. Unpaid orders are cancelled automatically after 3 days, and their invoices can no longer be paid.
5. Cancellations and Refunds
Cancellations and refunds are governed by our Cancellation Policy and Refund Policy, which are part of these Terms. In short:
- Unpaid orders can be cancelled at any time and are cancelled automatically after 3 days.
- Paid orders before work begins receive a full refund.
- Work in progress: we stop work, send a written summary of the work completed and refund the portion not yet performed.
- Delivered and accepted work is not refundable; if a deliverable does not match the agreed scope, tell us within 30 days and we will correct it at no charge or refund the affected part.
To cancel a paid order or request a refund, email info@christoferonline.com with your order number.
6. Intellectual Property
The Website and its content are owned by Christofer INC and protected by intellectual property laws. Unless a separate written agreement or approved proposal says otherwise, once you have paid in full for an engagement you receive a non-exclusive, perpetual license to use its deliverables for your business purposes. Custom software built for you under an approved proposal is transferred to you in full, including source code, unless the proposal states otherwise. We keep ownership of pre-existing tools, frameworks and methods used to deliver the Services.
7. Your Responsibilities
To deliver the Services we may need timely information, decisions and access to your systems. You agree to provide them, to grant only the access a task requires, and to confirm that you are authorized to give us access to the systems involved. Security testing is performed only on systems you own or are authorized to test, and only after a written testing authorization.
8. Acceptable Use
You agree not to use the Website to break the law, commit fraud, impersonate anyone, interfere with the Website or its infrastructure, attempt unauthorized access, use automated scraping tools, or introduce malicious code.
9. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, Christofer INC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE OR GOODWILL. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE WEBSITE OR THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
10. Disclaimer of Warranties
Our commitments regarding the Services are those stated in these Terms, the service page or approved proposal, and our Refund Policy. EXCEPT FOR THOSE COMMITMENTS, THE WEBSITE AND THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
11. Indemnification
You agree to indemnify and hold harmless Christofer INC and its personnel from claims, losses and expenses (including reasonable attorneys' fees) arising from your violation of these Terms or your misuse of the Website.
12. Governing Law and Disputes
These Terms are governed by the laws of the state in which the Company is registered, without regard to conflict-of-law rules. Any dispute will first be addressed through good-faith negotiation. If it is not resolved within thirty (30) days, either party may submit it to binding arbitration under the rules of the American Arbitration Association, in the county of our principal place of business. Disputes are resolved only on an individual basis, not in a class or representative action.
13. General
If any provision of these Terms is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver. These Terms, our policies and any proposal you approve are the entire agreement between you and Christofer INC regarding the Website and the Services.